Refund Policy
At Bike Ahead, our goal is to ensure your complete satisfaction with your purchase. If, for any reason, you are dissatisfied with your purchase, you can return it to Bike Ahead within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Immediately inspect the merchandise upon receipt, and if you're not fully satisfied you can return it in its original packaging for a full refund (less the shipping charge). You'll need the original manufacturer’s labeled packaging with all materials, manuals and blank warranty cards. CDs, DVDs and Video Tapes may not be returned (due to copyright laws). Sorry.
If you are returning merchandise due to an error on our part we will assume full responsibility and pay for return shipping (via ground carriers only) and the replacement shipping cost to you.
If you wish to return an item please contact BikeAhead customer service 718-387-1030 or email us at customerservice@bikeahead.com for an RMA number. You may then send your prepaid package to:
BikeAhead
Attn: Return Dept
40 Gordon Dr
Totowa NJ 07512
Refunds:
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.Description
• The Galaxia relies on a swing system that ensures the rollers can swing forward and backward. When you start to sprint, switch pace or stand on the pedals, the system absorbs the sudden movement, so you don’t derail.
• For a more stable ride, conical rollers ensure your bike always remains in the middle of the roller.
• If you don’t have space to spare, don’t worry. Galaxia is retractable for easy storage.
• Dimensions: Max: 53.0" 19.7" (1350 x 500 mm)
• Dimensions when folded: 31.5" x 19.7" x 5.3" (800 x 500 x 135 mm)
• Weight: 18.1 lbs (8.2 kg)
• Height: 5.3" (135 mm)
• Roller Diameter: 100-110 mm
• Suitable Bikes: When distance between front and rear axle is 980 mm and 1100 mm
Payment & Security
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Specifaction
- Garmin Tacx Galaxia
- Weight: 21.45 lb